Privacy Policy

At Navi Electric LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, phone number, email address, and service address.
• Project Details: Information about your electrical needs, photos of your equipment, and project timeline.
• Communications: Records of your calls, emails, and messages with our team.

2. How We Use Your Information

We use your information solely for business purposes, including:

• Providing estimates and scheduling electrical services.
• Communicating with you about your project or appointment.
• Sending invoices and processing payments.
• Improving our website and customer service.
• Sending occasional updates or offers (only if you have opted in).

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software), provided they agree to keep your information confidential.
• Legal Requirements: If required by law or to protect our rights, safety, or property.

4. SMS Consent

By providing your phone number, you consent to receive text messages from Navi Electric LLC regarding your estimates, appointments, and project updates. Message and data rates may apply. You can opt-out at any time by replying "STOP" to any message.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Navi Electric LLC
Email: office@navielectricllc.com
Phone: 425-737-1905